All Lennox Dealers are committed to professionalism, stability and to providing excellent service. Those identified as "Dave Lennox Premier Dealers™ program participants" have gone one step further and agreed to participate in an Independent Customer Satisfaction Survey program. In order to earn and maintain their Premier Dealer status, they must meet our standards for participation and acceptable customer satisfaction performance.

There are three main reasons for choosing Lennox:

A name you know and trust

• The Lennox name is known throughout the world for quality home comfort. So when you choose Lennox, you can take comfort in knowing you're getting the very finest in heating,cooling and indoor air quality.

An innovative, high-quality product for every need

• As an industry leader, we can do what no one else can—deliver the complete range of products needed to assure your total comfort. From innovative furnaces and air conditioners to integrated home comfort systems, Lennox offers a comfort solution for every need.

An unrivaled reputation for excellence

• Our commitment to quality goes beyond our products and is also reflected in our reputation for quality service. You can trust Lennox Dealers—including Dave Lennox Premier Dealers™—to design the right system for your home, install it properly and keep it running perfectly for many years to come.

You wouldn't buy a brand-new car and expect to never have to put air in the tires, change the oil and check out any unusual noises, would you? In the same way that an automobile requires periodic maintenance for optimal performance, a home comfort system should be regularly inspected by a qualified technician.

SEER (Seasonal Energy Efficiency Ratio) is a system for rating the efficiency of cooling equipment. The higher the SEER rating, the less your unit will cost to operate.

HSPF (Heating Seasonal Performance Factor) is a measurement similar to SEER, but it measures the efficiency of the heating portion of a heat pump.

Energy Efficiency Ratio (EER) This measures the cooling output of a unit divided by its total energy consumption, measured during continuous operation at a given operating condition (95 degrees or full load).

Integrated Energy Efficiency Ratio (IEER) This measure expresses cooling part-load EER efficiency for commercial unitary air conditioning and heat pump equipment on the basis of weighted operation at various load capacities.